Satisfaction is guaranteed on all items. As long as the item has not been opened (if applicable), you can return an item for any reason within 10 days for a full refund of the purchase price, but you would be responsible for the cost of return shipping. As stated below, we will be happy to answer any questions or provide additional photos, so please contact us if you need additional information before purchasing.

What if I would like additional photos of an item or have questions about a product?

Just send us an email with the requested information or call us at 303-680-0887 between 11:00a.m and 9:00p.m. MST.

What if I am looking for a particular item that is not listed?

You can send us an email and we will let you know if we have it in stock. You can also join our mailing/membership list and indicate what types of things you are interested in. That way, we can notify you as soon as we have what you are looking for.

How do I pay for an Item?

For convenience, we accept PayPal, which is a secure payment processor. If you have a credit card or debit card, payment is quite easy. All you have to do is click add to cart when you find an item you wish to purchase. At that point you can either press continue shopping or checkout. Once you press checkout, you can register with PayPal, if you have not previously done so. Once you are registered, you will be walked through the payment process and receive confirmation of payment.

Are there other payment options besides PayPal?

Yes. Once you decide what you want to purchase, just email us and we will put the item or items on hold. We will then give you the necessary information to pay with a cashier’s check or money order. Items will be held for 10 days and then re-listed if payment is not received.

Do you ship internationally?

Yes we do. For international orders, please email us and we will inform you of the cost to ship. We will deduct what it would cost to ship in the U.S. from the international shipping charge, so it will be quite reasonable. You can decide if you want economy or airmail.

What if I want to purchase insurance?

That is easy. If you are paying with PayPal, just add $1.30 for up to $50.00 insurance, $2.20 for up to $100.00, $3.20 up to $200.00, $4.20 up to $300.00, etc. Please indicate on the payment form that insurance has been purchased. If you are paying by cashier’s check or money order, just email us a list of what you wish to purchase. We will put the item or items on hold and give you the total with insurance.

What if I want Priority Shipping?

That is not a problem. Just add an additional $4.00 to your payment if you are using PayPal and indicate on the form that Priority shipping has been paid for. If you pay by cashier’s check or money order, just email us a list of what you wish to purchase. We will put the items on hold and give you the total with Priority shipping.

Does Nazca Toys buy or trade?